Privacy Policy

Privacy & Cookie Policy

The term “our services” refers to our online services and any of our other products and services offered from time to time. If you use any of our services, we will refer to you using the terms “user”, “visitor”, “you”, “your”, “yours” in this policy.

We respect the privacy rights of our visitors and recognise the importance of protecting the information collected about them. This privacy & cookie policy is about how we collect, store, and use the personal information that you provide to us. As part of our commitment to your privacy rights and security.

How this information may be used

Whenever you give us your personal information we will use it in accordance with applicable privacy laws and for the purposes set out in this policy, on the data entry forms you complete, in any relevant terms and conditions and on pages or emails which link to the data entry forms.

Social networks

If you follow us or interact with us on any of our pages on third party social media platforms, such as Instagram, Facebook, Twitter, Pinterest and Tumbler, information you provide will be subject to the third party’s privacy policy, as well as this privacy policy.

Your account

We collect your account information for internal use only and we do not share this information with our third parties. When you log into your account or register you acknowledge all privacy statements in relation to your account. We do not sell your details nor do we amend your account details without your prior given consent.

Tracking how our online services are used

We collect, and use third parties to collect and share with us, information from lots of visitors to our online services and analyse it to build up a picture of how people use our website, such as the Google Analytics cookies and Google advertising cookies. This helps us improve the services we offer. We may also give anonymous statistics about visitors to other, reputable organisations, but the information we provide will not include details that would allow these organisations to identify you.

Customisation of our online services and advert targeting

We may use the information you give us about yourself and the information we collect via cookies when you use our online services to build up a picture of your interests. We may then use this information to try to make sure that when we send you marketing communications and when you visit our websites or use our online services, you don’t miss offers and information that might interest you. This information may also be used by our third party advertising agencies and networks, to advertise our own or third party products and services to you when you visit third party websites and online services. This is called advert targeting or interest-based advertising.

Remarketing

Remarketing will be used by our third-party with Google analytics a feature that lets us reach people who have previously visited our website. Our marketing ads can show to these customers when they visit other websites in the Google Display Network. Remarketing is a feature of interest-based advertising that helps you match interested people with the right message. Even if people leave your site without making a purchase, remarketing lets you reach out to these potential buyers while they browse other websites, showing them a compelling message or offer that will encourage them to return to your site and complete a purchase.

Advertising Reporting Features

We will collect cookies and information to create a profile of Audience Demographics and Interests Reporting, use Google’s DoubleClick Campaign Manager reporting, DoubleClick Bid Manager reporting, and Google Display Network Impression Reporting to fulfil our marketing initiatives. This will be only used by Henry Bucks to create future marketing campaigns and track the effectiveness of existing and past campaigns.

Marketing OPT-IN and OPT-OUT Provision

We offer you the chance to receive news and fashion updates which, depending on your preferences, we will detail with you via email, direct mail and social media channels. These include alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. You can opt-out of receiving these updates, if you wish.

We, or our third party business partners, may also ask you if you want to receive marketing if you enter a promotion or attend an event thrown or sponsored by us.

You have the right to ask us not to use your personal information for marketing. At all times, we will offer you the opportunity to unsubscribe from any service or update to which you have subscribed, if you change your mind. Whenever you receive direct marketing from us, we will tell you how to unsubscribe

Use and Disclosure

We only use personal information for the purpose which was requested of us, or for the purposes which directly relate to one of our functions or activities. We will not provide your personal information to other entities or bodies, or any other party unless one of the following applies (as per and in line with APP 6 - use and disclosure of personal information):

You have consented.

You would reasonably expect, or have been informed, that information of such kind would be passed on to those individuals, entities or bodies (for more information, see subclause 6.2).

It is otherwise required or authorised by law, or reasonably necessary for the enforcement of a criminal law or of a law imposing a pecuniary penalty, or for the protection of public revenue.

It may prevent or lessen a serious and imminent threat to somebody’s life or health.

Complaints Handling

If you have any complaints or feel that there has been a breach of the Australian Privacy Principles, or a registered APP code, you can contact us at hello@olivercampbelltrading.com.
If you are not satisfied with the process of making a complaint to our Privacy Officer you may make a complaint to the Information Commissioner on the details below:

Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Email: enquiries@oaic.gov.au 
Telephone: 1300 363 992

Should you no longer wish to remain on our mailing list, please call 0456 823 349 or email hello@olivercampbelltrading.com. Alternatively, please tick the box on the sent information and post it to:

Oliver Campbell Trading
26 Piper Street
Kyneton VIC 3444

You may also advise us of changes to your personal information by telephoning 0456 823 349.

Online Security

When purchasing from Oliver Campbell Trading your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.

128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact us on 0456 823 349.